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Events2024 IMPACT REPORT
Value and Impact
Go Hand in Hand
At Grocery Outlet, we provide high-quality, name-brand groceries at prices up to generally 40% to 70% lower than conventional retailers. Our unique model combines opportunistic purchasing with a network of independently operated stores, offering fresh food and everyday essentials at unbeatable value. Through strong partnerships with our Independent Operators (IOs) and suppliers, we reduce food waste while making affordable food accessible. At the close of fiscal 2024, we have 533 locations across 16 states, including a recent expansion into the Southeast with the acquisition of United Grocery Outlet (UGO).
Purpose Driven
Our commitment to Environmental, Social, and Governance (ESG) principles aligns with our mission to Touch Lives for the Better. Our unique business model, focused on quality food access, local ownership, and sustainability, drives value across three key pillars: Communities, People, and Planet.
Our Mission
Our Values
COMMUNITIES
Enhancing food access and supporting local economic growth through our network of independently operated stores and opportunistic buying
PEOPLE
Creating entrepreneurial opportunities for our IOs and foster an inclusive culture that empowers employees at all levels
PLANET
Reducing food waste, improving sustainability with energy-efficient stores, and optimize supply chains for a greener future
Upholding strong values that guide our Board of Directors, ensuring diverse perspectives and effective leadership for meaningful stakeholder engagement
As we continue to grow, we remain adaptable to evolving business needs, stakeholder expectations, and new regulations, ensuring our ESG strategy remains impactful and forward-thinking
Highlights
- COMPANY PERFORMANCE
- 4.37B net sales
- 533 stores1
- CUSTOMER SAVINGS
- 40% approximate savings over conventional grocery prices on average
- 40%-70% savings generally offered on WOW! items
- $2.9B estimated savings passed on to customers2
- PRODUCTS
- 6,000+ SKUs sold weekly in stores
- COMMUNITY
- Over $4.8M donated through Independence from Hunger
- PEOPLE
- 90%+ participation in our annual employee engagement survey
- 481 Independent Operators supported network-wide
- 49 entrepreneurial opportunities created in new and existing Grocery Outlet stores in 2024
- PLANET
- 100%+ of stores use timed lighting and heating systems to lower energy consumption4
- 100% of stores use an Energy Management System4
- 63% of our 3rd party carrier partners are SmartWay certified5
- As of December 28, 2024, 42 stores, including the 40 acquired UGO stores, were Company-operated stores.
- Calculated using 2024 net sales and average savings of 40% compared with conventional grocery stores, based on Grocery Outlet’s pricing research.
- A small number of IOs operated multiple stores.
- Excluding UGO stores.
- Learn about SmartWay | US EPA
